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Why won't the App/Site load?

Why won't the App/Site load?

Why won't the App/Site load?
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When you attempt to access the bet365 site or app, you may encounter an issue with the site or app not loading. This issue may be caused by cached data and cookies stored on your device. To resolve this issue, you should clear your cache and cookies. To do this, follow the below instructions.

Clear your Cache and Cookies on the bet365 app

If you are using the bet365 app, please follow the below instructions depending on your device's operating system.

iOS

  • Open your device's settings.

  • Scroll down and tap on Apps.

  • Select bet365.

  • Toggle the Clear Settings button so that it appears green instead of gray.

Android

  • Open your device's settings.

  • Scroll down and tap on Apps.

  • Select bet365.

  • Select Storage.

  • Select Clear Cache.

If you are still experiencing issues on the app, we'd recommend to delete it and then reinstall it.

You can reinstall the app by accessing the below stores.

Apple App Store
Google Play Store

If issues persist, please Contact Us.

Clear your Cache and Cookies on your browser

If you are using bet365 through a browser, you can follow the instructions below to clear your cache and cookies, depending on your browser type.

Safari Browser

  • Open your device's settings.

  • Select Apps.

  • Select Safari.

  • Select Clear History and Website Data.

  • Select All History.

  • Select Clear History.

Chrome Browser

  • Open Chrome.

  • Select the setting icon (three vertical dots).

  • Select Delete Browsing Data.

  • Select Time Range, followed by All Time.

  • Select Browsing data, followed by Cookies, site data.

  • Select Confirm and then Delete data.

If issues persist, please Contact Us.

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